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Mobile alerting with tracking & escalation for SAP

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 Why SIGNL4

It is not possible for a mobile worker to sit in front of a SAP dashboard and actively monitor company issues that arise. SIGNL4 enables SAP solutions to notify the mobile teams in the field or on call in real-time. This speeds up response significantly increases operational efficiency.

 How it Works

With a simple email you can deliver SAP data and information to field workers and mobile workforces. SIGNL4 notifies personnel via push, text and voice. After receiving an alert in SIGNL4, you can take ownership, chat with colleagues and collaborate from anywhere.

 Integration Capabilities

  • Configure SAP to send emails to the SIGNL4 team email address
  • SIGNL4 uses intelligent parameter detection in the email body
  • SIGNL4 adds a lifecycle to your forwarded events and alerts (confirmation, resolution & ownwership)
  • Adds mobile alerting via multiple channels to your SAP/Leonardo system
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • Factory information systems (ERP/MES)
  • Supply chain management
  • Maintenance dispatching
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Tickets and Incidents are sent to SIGNL4

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

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Change alert color and override title + text 

Override text, colors and titles are triggered by keywords set within the mobile app.

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