pingr

Mobile alerting with tracking & escalation for Pingr

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 Why SIGNL4

Pingr is a cloud-based monitoring system for web sites and certificates.  This tool is monitoring the status of your sites to make sure they are reachable.  The monitoring dashboard gives a good overview of your sites and SIGNL4 comes in at the alerting level. If Pingr detects a problem it will automatically notify your SIGNL4 team. With on-call duty scheduling and a tiered escalation to a manager, SIGNL4 ensures that the alerts will not be lost.

 How it Works

Pingr routes status information to your SIGNL4 on-call duty team using the native integration of Pingr and SIGNL4.

 Integration Capabilities

  • Forwards Pingr status information to SIGNL4 for mobile alerting
  • Native integration of Pingr and SIGNL4
  • Staff can acknowledge and take ownership for critical events that occur
  • Communicate within an alert to address a problem
  • Alerts are escalated in case of no response
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • Website monitoring
  • Alerting or 24×7 IT on-call teams
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Tickets and Incidents are sent to SIGNL4

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

HOW TO INTEGRATE

Integrating SIGNL4 with Pingr is super simple since Pingr offers SIGNL4 as a standard notification channel.

SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items.  Get the app at https://www.signl4.com

Prerequisites

A SIGNL4 (https://www.signl4.com) account

A Pingr  (https://pingr.io) account

pingr-notifications

In order to send alerts to your SIGNL4 team you can just go to your Pingr portal and then to notifications. There you can see SIGNL4 as a standard notification option. In the settings just enter your SIGNL4 webhook URL including your team secret.

That’s it. Next time a site is down you will get a notification on your SIGNL4 app.

ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

alertoptimization

Change alert color and override title + text 

Override text, colors and titles are triggered by keywords set within the mobile app.

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