Netreo is a hybrid monitoring service capable of monitoring not only on-prem servers but also Azure and AWS installations. Performance monitors are easy to configure, and notification channels are configured with just a few clicks. SIGNL4 ensures that all on-duty members receive, acknowledge and resolve critical alerts, all from their smartphones. With persistent notifications and escalation chains there will never be a critical alert that goes unattended. SIGNL4 also offers ad-hoc collaboration between team members for each alert, so Subject Matter Experts can be looped in to help resolve issues.
How it Works
We use a simple webhook to integrate with Netreo and to enable mobile notification and alerting capabilities for operational and network teams.
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
First we need to establish a connection to S4 using a webhook. Detailed steps to setup Webhook integration as follows:
Navigate to Integrations screen and create a new Webhook Integration.
Specify URL endpoint for target webhook.
Specify web method to use for this endpoint (POST).
Now, the last step is to tell Netreo what notifications and from what resources need to be published to this custom Webhook. Navigate to Notifications screen under Account Settings in Netreo and create a new notification rule that sends notifications from resources to your newly defined SIGNL4 Webhook.
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.