Mobile alerting with tracking & escalation for Netreo
Netreo is a hybrid monitoring service capable of monitoring not only on-prem servers but also Azure and AWS installations. Performance monitors are easy to configure, and notification channels are configured with just a few clicks. SIGNL4 ensures that all on-duty members receive, acknowledge and resolve critical alerts, all from their smartphones. With persistent notifications and escalation chains there will never be a critical alert that goes unattended. SIGNL4 also offers ad-hoc collaboration between team members for each alert, so Subject Matter Experts can be looped in to help resolve issues.
How it Works
We use a simple webhook to integrate with Netreo and to enable mobile notification and alerting capabilities for operational and network teams.
Forwards Netreo incidents to SIGNL4 for mobile alerting
Staff can acknowledge and take ownership for critical incidents that occur
Communicate within an alert to address a problem
Alerts are escalated in case of no response
On-call scheduling to alert the right people at the right time
Application Performance Monitoring
Server Resource Monitoring
How To Integrate
Integrating SIGNL4 with Netreo
First we need to establish a connection to S4 using a webhook. Detailed steps to setup Webhook integration as follows:
Navigate to Integrations screen and create a new Webhook Integration.
Specify URL endpoint for target webhook
Specify web method to use for this endpoint (POST)
Now, the last step is to tell Netreo what notifications and from what resources need to be published to this custom Webhook. Navigate to Notifications screen under Account Settings in Netreo and create a new notification rule that sends notifications from resources to your newly defined SIGNL4 Webhook.
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change Alert Color and Override Title + Text
Override text, colors and titles are triggered by keywords set within the mobile app.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.