Monitis_logo

Mobile alerting with tracking & escalation for Monitis

alert1

 Why SIGNL4

Monitis is a cloud-based website, server and performance monitor with easy to configure dashboards and user setup.  SIGNL4 ensures that all on duty members receive, acknowledge and resolve critical alerts, all from their smartphones. With persistent notifications and escalation chains there will never be a critical alert that goes unattended. SIGNL4 also offers ad-hoc collaboration between team members for each and every alert, so Subject Matter Experts can be looped in to help resolve issues.

 How it Works

SIGNL4 team email address establishes connection with Monitis to enable mobile notification and alerting capabilities for operational and network teams.

 Integration Capabilities

  • Forwards Monitis alerts to SIGNL4 for mobile alerting
  • Uses SMTP email to connect to your SIGNL4 team
  • Staff can acknowledge and take ownership for critical events that occur
  • Communicate within an alert to address a problem
  • Alerts are escalated in case of no response
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • Website Monitoring
  • Server Up-time Monitoring
  • Performance Monitoring
FS_neu_2

Tickets and Incidents are sent to SIGNL4

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

HOW TO INTEGRATE

Contacts1

Setting up Monitis in your environment is very easy.  A simple URL/IP address will automatically build dashboards reporting the system state of servers.  For performance metrics, a downloadable agent is available.  In order for SIGNL4 to receive these events, all that is required is to create a new Contact.  From the dashboard click on the Alerts drop down menu and select Contacts.

contacts2-750×529

From here you just enter in the SIGNL4 Team email address.

alertrule1-750×258

Adding this contact to existing monitors is very simple.  Just select the monitor and edit the settings to receive alerts on errors and resolutions.

aug1-576×1024
aug2-576×1024

SIGNL4 has a great tool, Systems and Services which allows customization of the alerts within the mobile app.  The screenshots below show how a blue banner is replaced with red, the title text is overwritten and at a glance, users will immediately know of critical issues.

ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

alertoptimization

Change alert color and override title + text 

Override text, colors and titles are triggered by keywords set within the mobile app.

Related Integrations

Autotask

IT Ops

Checkly

Business / IT Ops

Checkmk

IT Ops

ConnectWise

IT Ops

Dynatrace

IT Ops

elastic.io

Business / IT Ops

EventSentry

IT Ops

Exoprise

IT Ops

Host-Tracker

IT Ops

Icinga2

IoT / IT Ops

InfluxDB

IoT / IT Ops

Elasticsearch / Kibana

IoT / IT Ops

MariaDB

Industry 4.0 / IoT / IT Ops

Micro Focus SMAX

Business / IT Ops

Microsoft Teams

Business / IT Ops

MySQL

Industry 4.0 / IoT / IT Ops

NinjaRMM

Business / IT Ops / SecOps

Opsview

IT Ops

OTRS

Business / IT Ops

Panopta

IT Ops

Pingdom

IT Ops

PRTG Network Monitor

IoT / IT Ops

PTC ThingWorx

IoT / IT Ops

Pulseway

Business / IT Ops

Ready for a free 30-days trial?