Mobile alerting with tracking & escalation for StaffHub
Why SIGNL4
Use your Microsoft StaffHub schedule to place individuals on or off duty in SIGNL4. Team members on duty will begin to receive the critical alerts they as soon as they are clocked in.
How it Works
Let SIGNL4 team members go on or off duty based on published shifts in your Microsoft StaffHub calendar.
Integration Capabilities
- Autonomously distribute shift handover alerts to your team
- Microsoft Flow is needed to create connection with StaffHub
- Google Calendar can also be utilized to create same style of alerts
- Deploy alerts regarding current website status to mobile devices
- IT staff is alerted via mobile push, text and call
- Staff can acknowledge and take ownership for critical events that occur
- Communicate within an alert to address a particular problem
- Alerts are escalated in case of no response
- On-call scheduling to alert the right people at the right time
Scenarios
- Staff Scheduling
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
Read how you can connect your StaffHub calendar to SIGNL4 here.
ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.