Mobile alerting with tracking & escalation for StaffHub
Use your Microsoft StaffHub schedule to place individuals on or off duty in SIGNL4. Team members on duty will begin to receive the critical alerts they as soon as they are clocked in.
How it Works
Let SIGNL4 team members go on or off duty based on published shifts in your Microsoft StaffHub calendar.
Autonomously distribute shift handover alerts to your team
Microsoft Flow is needed to create connection with StaffHub
Google Calendar can also be utilized to create same style of alerts
Deploy alerts regarding current website status to mobile devices
IT staff is alerted via mobile push, text and call
Staff can acknowledge and take ownership for critical events that occur
Communicate within an alert to address a particular problem
Alerts are escalated in case of no response
On-call scheduling to alert the right people at the right time
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE Read how you can connect your StaffHub calendar to SIGNL4 here.
ALERT OPTIMIZATION SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.