Mobile alerting with tracking & escalation for Micro Focus OMi
Why SIGNL4
Micro Focus OMi is an operations automation tool that lacks mobile alerting capabilities. With SIGNL4 integration, teams are not only able to receive OMi notifications on-the-go, but they are also able to take ownership of tasks and communicate over a transparent mission-critical channel.
How it Works
Forward event notifications from Micro Focus OMi to SIGNL4 via an inbound webhook to receive detailed mobile alerts in real-time.
Integration Capabilities
- Trigger alerts and dispatch work to a SIGNL4 team from Microsoft OMS
- Acknowledge and act on open alerts in SIGNL4
- Engage in mission critical discussion via in-alert ChatOps
- Integrate simply with an inbound webhook
- Use keywords in SIGNL4 to generate different symbols and colors within notifications
- Filter the events you want to send to your team (severity, priority, etc.)
- On-call scheduling to alert the right people at the right time
Scenarios
- System Monitoring
- Task Automation
- IT Ops
Tickets and Incidents in Micro Focus OMi are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
Watch this video to establish your SIGNL4 integration with Micro Focus OMi.
ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.