Mobile alerting with tracking & escalation for Meta API
Meta API is a platform for developers who want to quickly create easy to maintain APIs integrations without losing control. It allows you to build strong automation in minutes. Meta API is an open API solution to accelerate code, authentication, deployment and monitoring to let you focus on new features, not boilerplate code.
SIGNL4 extends Meta API and adds app-based mobile alerting and incident response including push, SMS text, voice calls, escalations and collaboration. The integrated duty planning helps you to schedule your team’s on-call duties and allows you to see how is on duty at any given time.
How it Works
SIGNL4 is available as a standard API in Meta API. You can simply add SIGNL4 as an API and then use one of the SIGNL4 REST API’s available functions.
Test and use all functions of the SIGNL4 REST API easily
Integrate with other API’s to send alerts, manager teams, etc.
Staff can acknowledge and take ownership for critical events that occur
Communicate within an alert to address a particular problem
Alerts are escalated in case of no response
On-call scheduling to alert the right people at the right time
Development and prototyping
Add reliable alerting to other systems via API’s
Anywhere critical incidence response
On-call scheduling of teams
Significantly shorter response times
Ensures attention for critical alerts and minimizes false alerts
Clear responsibilities and transparent ownership of incidents
Collaboration with team members when assistance is needed
Events in Meta API are sent the SIGNL4 via HTTP request
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
In the Meta API dashboard you can add your SIGNL4 API.
In the Meta API dashboard you can create a new Spell and add the SIGNL4 API there. You can choose what API functions you would like to use.
In order to use the SIGNL4 REST API you need the API Key. You can create this one in your SIGNL4 web portal under Teams -> Developer -> API Keys.
That’s it. Now you can test, use and integrate the SIGNL4 REST API easily.
ALERT OPTIMIZATION SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.