Mobile alerting with tracking & escalation for InfluxDB
Why SIGNL4
When critical systems fail, SIGNL4 is the fastest way to alert your staff, engineers, IT admins on call and “in the field”. SIGNL4 provides reliable notifications via mobile app push, text and voice calls with tracking, escalations and duty scheduling.
InfluxDB is an open-source time series database developed by InfluxData. It is optimized for fast, high-availability storage and retrieval of time series data in fields such as operations monitoring, application metrics, Internet of Things (IoT) sensor data, and real-time analytics.
Pairing InfluxDB with SIGNL4 can enhance your daily operations with an extension to your team wherever it is. The integration does not only allow you to know when a critical issue has occurred but also when it was resolved no matter where you are.
How it Works
InfluxDB compatibility allows you to distribute operational alerts to a mobile SIGNL4 team by using a ready-made plugin. Persistent notifications and acknowledgement requirements ensure that issues will be handled before it is too late.
Integration Capabilities
- IT staff is alerted via mobile push, SMS text and voice call
- Staff can acknowledge and take ownership for critical events that occur
- Alerts are escalated in case of no response
- Communicate within an alert to address a particular problem
- Inbound webhook (HTTP) connection from InfluxDB to SIGNL4
- On-call scheduling to alert the right people at the right time
Scenarios
- IoT
- Production monitoring
- System Monitoring
- Application Monitoring
- Network Monitoring
- Database Monitoring
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
The integration of InfluxDB and SIGNL4 is done using the HTTP Notification Endpoint.
Prerequisites
A SIGNL4 account (https://www.signl4.com)
InfluxDB (https://www.influxdata.com), either on-premise or in the cloud
First, we configure a data source in InfluxDB. In our case we process temperature data from an IoT sensor. You can then display the real-time temperature data in a dashboard.
Now you configure the Alerts in InfluxDB.
Under Checks you configure the conditions. In our case we configure an critical situation if the temperature is above a certain value and an OK situation when the temperature is back below a certain value.
Under Notification Endpoints we configure the SIGNL4 webhook. Therefore, we select HTTP and enter our SIGNL4 webhook address including the team secret.
Under Notification Rules you configure when to send the alert. In our case we send the alert in case of a Critical situation and when the situation is OK again.
In order to support the resolution of alerts in SIGNL4 you can just add the following part to your SIGNL4 webhook URL:
?ExtIDParam=_check_id&ExtStatusParam=_level&ResolvedStatus=okSo, the complete URL looks like this:
https://connect.signl4.com/webhook/team-secret?ExtIDParam=_check_id&ExtStatusParam=_level&ResolvedStatus=okWhere “team-secret” is your SIGNL4 team secret.
You can find more information about the resolution of alerts in SIGNL4 here: https://www.signl4.com/blog/update-july-2020-resolve-alerts/.
That is it and now you can test the alert. You can for example simulate higher temperature and you should then receive an alert in your SIGNL4 app.
ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.