Mobile alerting with tracking & escalation for Cloud Radar
CloudRadar is a hybrid monitoring service capable of monitoring server performance and uptime. Performance monitors are easy to configure, and notifications channels like mobile push, text and voice calls are configured with just a few clicks. SIGNL4 ensures that all on duty members receive, acknowledge and resolve critical alerts, all from their smartphones. With persistent notifications and escalation chains there will never be a critical alert that goes unattended. SIGNL4 also offers ad-hoc collaboration between team members for each alert, so Subject Matter Experts can be looped in to help resolve issues.
How it Works
SIGNL4 team webhook establishes connection with CloudRadar to enable mobile notification and alerting capabilities for operational and network teams.
Forwards CloudRadar incidents to SIGNL4 for mobile alerting
Staff can acknowledge and take ownership for critical incidents that occur
Communicate within an alert to address a problem
Alerts are escalated in case of no response
On-call scheduling to alert the right people at the right time
Server Resource Monitoring
How To Integrate
Integrating SIGNL4 with Cloud Radar
It is assumed that you already have agents running on the host machines and data is getting pushed into Cloud Radar.
First, we need to establish a connection to SIGNL4 using a webhook. To do this we will simply add a new recipient and select Webhook from the drop down menu. Populate the team specific URL and choose JSON as the data format. Checking to ensure that all Alerts, Warnings, Recoveries and Reminders are selected will notify the SIGNL4 team of each state in the workflow. It’s that easy!
Alerts received contain all important data pertaining to the alert. Further customization can be done in the Services & Systems section to override Alert title, text, icon and color of the alert.
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change Alert Color and Override Title + Text
Override text, colors and titles are triggered by keywords set within the mobile app.