Mobile alerting with tracking & escalation for Blendr.io
Blendr.io is an SaaS integration platform that offers a complete integration toolkit to empower your customers, success management team and developers. With rapid and secure native integrations Blendr.io helps developers with time-consuming integration and maintenance tasks. Pairing this powerful platform with SIGNL4 can enhance your daily operations with an extension to your team wherever it is.
How it Works
SIGNL4 is available as a native Integration in Blendr.io. All you need to link Blendr.io to SIGNL4 is the SIGNL4 Integration that you can easily insert into your Blend whenever you need yo alert your team.
Service engineers alerted via mobile push, text and voice
Integration with SIGNL4 via webhook or email (SMTP)
Staff can acknowledge and take ownership for critical events that occur
Alerts are escalated in case of no response
Communicate within an alert to address a particular problem
Tracking and visibility of problem solutions
Integrated on-call duty planning
Alert on critical IoT device states
Two-way integration to interact or set the device state
IT, Manufacturing, Utility, Oil and Gas, Agriculture, etc.
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.
In the Blend below we send ticket information from Zendesk to SIGNL4.
ALERT OPTIMIZATION SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.