Mobile alerting with tracking & escalation for Azure Monitor

 Why SIGNL4

SIGNL4 adds powerful and reliable mobile alerting to Azure Monitor. As built-in alert notification capabilities of Azure Monitor are limited, SIGNL4 can increase reliability, convenience and manageability of important notification processes. SIGNL4 provides for duty scheduling and escalation procedures for an advanced alerting experience.

 How it Works

Utilizing an advanced 2-way connector, SIGNL4 notifies on duty teams on their mobile devices when custom alert conditions are met in Azure Monitor. It can also update alerts in Azure Monitor, allowing for remote alert management. Alerts confirmed and closed on the mobile device in the SIGNL4 app are also updated in Azure Monitoring.

 Integration Capabilities

• Adds alerting via mobile push, text and voice call
• Enables escalation of notification channels
• IT staff can acknowledge alerts and take ownership
• Adds persistent alerting, i.e. repetitive notifications until acknowledgement
• Alerts are escalated in case of no response
• Only one action group required in Azure Monitor for an entire team
• Duty scheduling allows for availability awareness and routing of alerts to staff on duty
• 2-way connector for alert updating and sync

 Scenarios

• 24/7 IT Ops
• IT Ops with on-call scheduling

Tickets and Incidents in Azure Monitor are sent to SIGNL4

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty