SIGNL4

Mobile Alerting and Anywhere Incident Response

SIGNL4
  • Product
    • Feature Overview
    • On-Call Management
    • Mobile Alerting App
    • Why SIGNL4
    • First Steps
    • Security, Data Privacy & GDPR
    • Online Help & FAQ
    • Blog and what’s new
    • System Status
  • Use Cases
    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk
    • Field Service Dispatching
    • Emergency Alerting
  • Integrations
  • Pricing
  • Company
    • About
    • Partner Program
    • Podcast
    • Media
    • Contact us
    • Newsletter
  • Free Trial
  • My Account
  • Deutsch

Inspiration

  • Home
  • Inspiration
  • Communication
  • Mobile ChatOps built-in

Mobile ChatOps built-in

  • By Matt
  • March 27, 2018
  • CommunicationDevOpsGeneral
Mobile ChatOps built-in

When a critical problem needs attention, advice from peers and experts is often valuable. While a phone call might be the fastest way to communicate, there can be circumstances where it doesn’t work or isn’t appropriate. That is why we built a chat feature into SIGNL4.

Mobile ChatOps in SIGNL4

The built-in mobile chat is always enabled and each alert (“Signl”) automatically provides its own chat room. To start chatting, simply go to the detail view of a Signl alert and add an annotation/comment. This annotation will then be sent via push notification to all your peers on duty. Once they open the notification, they are redirected to the annotation/chat history and can contribute with their messages. All chat messages (or annotations if you like) are displayed in the message time line. It is a simple as that. On top of that, the chats are persistent, so they don’t get deleted but stick to the according SIGNL4 alert.

So, mobile ChatOps in SIGNL4 is reality and extremely easy to use. The difference to typical chat systems, though, is the fact that it is always incident-/alert-related as each SIGNL4 alert comes with its own chat room. Of course, we can also easily integrate with chat tools like Slack or Microsoft Teams. What SIGNL4 here provides is a special and quite different approach to quick communication within an operations team.

Mobile Chatops with SIGNL4

About ChatOps

Btw, here is what Wikipedia writes about “ChatOps”:

ChatOps is a collaborative, conversation-centric way of working that brings people, discussions, bots, tools and files together in one central location: the workplace messaging app. Instead of having to track down colleagues or toggle between several platforms to find out what’s going on with their work and systems, ChatOps enables employees to clearly and quickly see what needs to be done at any given point in time. ChatOps aims to increase transparency and productivity while enhancing collaboration and employee engagement.

Tune in to our ChatOps episode

And here is a video from our channel that shows how it works:

Tagged

ChatOpsMobile Chat

Share

Related Posts

6 Must-Have Features of an Alert Notification Software

February 24, 2023

5 tips for a successful on-call duty

February 17, 2023

Maximizing IT Company Success through Effective On-Call Support

February 6, 2023

Alarm optimization – what SIGNL4 has to offer

December 21, 2022

Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

Most Popular

  • Being a powerful ‘pager app’ SIGNL4 ca...
  • Microsoft Flow – send mobile Alert Notificat...
  • Geofencing Alerts with Automate or Tasker
  • Website Down Alert Notifications AWS CloudWatch Alarms to your mobile phone during...
  • Maintenance Call Machine Breakdown Maintenance Call using the AWS I...
  • Paging App Android settings for making SIGNL4 an even better...
  • Code Webhook CSharp C# C# code for the SIGNL4 webhook
  • Setting up the AWS IoT Button – and SIGNL4

FOLLOW US

  • Twitter
  • LinkedIn
  • Facebook
  • Vimeo

CATEGORIES

  • Communication (11)
  • Customer References (1)
  • Developer (11)
  • DevOps (12)
  • General (108)
  • Healthcare (1)
  • Integrations (24)
  • ITOM & ITSM (21)
  • Manufacturing (8)
  • OT & IoT (21)
  • Security (5)
  • Updates (32)

Tags

alert alerting alert management alerts Android Application Insights Automate AWS IoT Button Azure B2B software Call Routing do not disturb Duty Scheduling emergency escalation Field Services geofencing handover Hotline ifttt Industrie 4.0 IoT IT Alerts IT Operations ITSM location Manufacturing Monitoring mute override on-call duty On-call Scheduling oncall duty Pager paging app press release SaaS splunk Tasker temperature voice voice recognition weather webhook Website zapier

ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

Phone +1 (202) 4 700 885
Intl +49 331 29878-20
CH +41 31 539 19 90
Email info (at ) signl4.com
Feedback online
Newsletter Sign-up


User Love Us

© 2023 - Derdack SIGNL4

  • Twitter
  • LinkedIn
  • Vimeo
  • GitHub
  • Feedback
  • About
  • Terms of Use
  • Privacy Policy (Website)
  • Cookie Policy (EU)
  • Product
    • Feature Overview
    • On-Call Management
    • Mobile Alerting App
    • Why SIGNL4
    • First Steps
    • Security, Data Privacy & GDPR
    • Online Help & FAQ
    • Blog and what’s new
    • System Status
  • Use Cases
    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk
    • Field Service Dispatching
    • Emergency Alerting
  • Integrations
  • Pricing
  • Company
    • About
    • Partner Program
    • Podcast
    • Media
    • Contact us
    • Newsletter
  • Free Trial
  • My Account
  • Deutsch
Manage Cookie Consent
We use cookies to optimize our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}