Mobile On-call Alerting for Nagios

Mobile App | Push, SMS text, voice calls | Duty Scheduling and more

5stars

Mobile Alerts

Adds real-time alert notifications by push, text and voice calls incl. escalations and status updates

Scheduling

Integrated on-call duty and shift scheduling allows for automated routing of ticket alerts to the right people at the right time

Mobile App

User-friendly mobile app for Android and iPhone provides incident management on-the-go

Integration

Integrates with a few mouse-clicks into Nagios

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 Why SIGNL4

Mobile workers are not able to sit in front of a Nagios dashboard and actively monitor problems. SIGNL4 enables Nagios to notify the mobile teams in the field or on call in real-time. This speeds up their response significantly and frees resources in the operations.

 How it Works

Nagios compatibility allows you to distribute operational alerts to a mobile SIGNL4 team by using a webhook or email. Persistent notifications and acknowledgement requirements ensure that issues will be handled before it is too late.

 Benefits and Value-Add

  • Enables an instant response to critical alerts anywhere, anytime
  • Reliable and persistent alerting of IT staff via mobile push, text and voice calls
  • Targeted mobile notifications with response tracking and automated escalations
  • Communicate within an alert to address a particular problem
  • Inbound webhook or email establishes connection from Nagios to SIGNL4
  • Real-time cross-team transparency on alert status and ownership on mobile devices
  • Mobile app for Android and iPhone to conveniently manage alerts from anywhere
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • System Monitoring
  • Application Monitoring
  • Network Monitoring
  • Database Monitoring

 Integration Type

  • Agentless, no-code integration
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Tickets and Incidents are sent to SIGNL4

Event categorization, routing and automated delivery based on availability, duty schedules, etc.

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

Ready for a free 30-days trial?

Integration with Nagios

Derdack provides a dedicated Plugin for Nagios here: https://exchange.nagios.org/directory/Plugins/Notifications/SIGNL4-%E2%80%93-IT-On-2DCall-Alerting-and-Duty-Scheduling/details.

Just go ahead, download the plugin from there and follow the instructions on the page.

Tips & Tricks

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Alert Optimization

SIGNL4 can further increase the visibility of alerts through its Signals and Services categories. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert. You can also augment ticket alerts with maps or change the subject or message to a more comprehensible content.

Alert categories in SIGNL4 also allow to group ticket alerts and even to route those ticket notifications to your staff based on skills or other criteria. Screenshots show how to override text, colors and titles are triggered by keywords set within the mobile app.

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