Adds real-time alert notifications by push, text and voice calls incl. escalations and status updates
Integrated on-call duty and shift scheduling allows for automated routing of ticket alerts to the right people at the right time
User-friendly mobile app for Android and iPhone provides incident management on-the-go
Integrates with a few mouse-clicks into Nagios
Why SIGNL4
Mobile workers are not able to sit in front of a Nagios dashboard and actively monitor problems. SIGNL4 enables Nagios to notify the mobile teams in the field or on call in real-time. This speeds up their response significantly and frees resources in the operations.
How it Works
Nagios compatibility allows you to distribute operational alerts to a mobile SIGNL4 team by using a webhook or email. Persistent notifications and acknowledgement requirements ensure that issues will be handled before it is too late.
Benefits and Value-Add
Scenarios
Integration Type
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery based on availability, duty schedules, etc.
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
Derdack provides a dedicated Plugin for Nagios here: https://exchange.nagios.org/directory/Plugins/Notifications/SIGNL4-%E2%80%93-IT-On-2DCall-Alerting-and-Duty-Scheduling/details.
Just go ahead, download the plugin from there and follow the instructions on the page.
Alert Optimization
SIGNL4 can further increase the visibility of alerts through its Signals and Services categories. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert. You can also augment ticket alerts with maps or change the subject or message to a more comprehensible content.
Alert categories in SIGNL4 also allow to group ticket alerts and even to route those ticket notifications to your staff based on skills or other criteria. Screenshots show how to override text, colors and titles are triggered by keywords set within the mobile app.