flic integration

Mobile alerting with tracking & escalation for Flic

flic-button-signl4

 Why SIGNL4

Flic buttons, provide a quick and simple possibility to trigger any kind of action at a push of a button. The button connects to the Flic hub or to an android phone via low-energy Bluetooth. Pairing one or more Flic buttons with SIGNL4 can enhance your daily operations with an extension to your mobile team in the field or on the shop floor.

 How it Works

All it takes to pair the Flic button and SIGNL4 is the Flic button, SIGNL4 and an Android phone with the Flic app (or optionally the Flic hub). The setup is super easy and you can integrate and get your first alert in less than 15 minutes.

 Integration Capabilities

  • Manual alerting at a click of a button
  • Service engineers alerted via mobile push, text and voice
  • Staff can acknowledge and take ownership for critical events that occur
  • Alerts are escalated in case of no response
  • Communicate within an alert to address a particular problem
  • Different alert states per button, e.g. long-press to communicate an OK again

 Scenarios

  • DevOps
  • Industry 4.0
  • Service dispatching
  • Security
  • House care
  • Manufacturing, Utility, Oil and Gas, Agriculture, etc.
FS_neu_2

Tickets and Incidents are sent to SIGNL4

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

HOW TO INTEGRATE

In our example we use one Flic button to notify a team of service engineers about needed assistance on-site.

SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.

Flic is a wireless (Bluetooth) button adaptable to almost any use case or application. It is combines reliability, security and speed. Find out more at https://flic.io.

Prerequisites

SIGNL4 account Access to the Google Cloud Platform

Flic button

An Android phone and the Flic app

Alternatively to the Android app you can also use the Flic Hub

flic-button-pair

The SIGNL4 App

If not already available, download the SIGNL4 app for Android or iOS, register and invite your team members.

Pair your Flic Button with your Android Phone

Get the Flic Android app and pair your Flic button with the app.

Alternatively you can also use the Flic Hub.

flic-button-config-1
flic-button-config-2

Configure your Actions in the Flic App

Now you can configure what shall happen if someone presses (or long-click, or double-click) the Flic button.

In the Flic app, select Internet Request and then choose HTTP Post.

As URL you enter your SIGNL4 REST API URL including the team secret.

The Body is any JSON you would like to pass as alert notification.

And the Content Type is application-json (application/json).

This is it.

Test it

Now you can press the button and the SIGNL4 HTTP request is triggered. You will then receive the notification on your phone.

ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

alertoptimization

Change alert color and override title + text 

Override text, colors and titles are triggered by keywords set within the mobile app.

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