Mobile alerting with tracking & escalation for Flic
Flic buttons, provide a quick and simple possibility to trigger any kind of action at a push of a button. The button connects to the Flic hub or to an android phone via low-energy Bluetooth. Pairing one or more Flic buttons with SIGNL4 can enhance your daily operations with an extension to your mobile team in the field or on the shop floor.
How it Works
All it takes to pair the Flic button and SIGNL4 is the Flic button, SIGNL4 and an Android phone with the Flic app (or optionally the Flic hub). The setup is super easy and you can integrate and get your first alert in less than 15 minutes.
Manual alerting at a click of a button
Service engineers alerted via mobile push, text and voice
Staff can acknowledge and take ownership for critical events that occur
Alerts are escalated in case of no response
Communicate within an alert to address a particular problem
Different alert states per button, e.g. long-press to communicate an OK again
Manufacturing, Utility, Oil and Gas, Agriculture, etc.
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
In our example we use one Flic button to notify a team of service engineers about needed assistance on-site.
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.
Flic is a wireless (Bluetooth) button adaptable to almost any use case or application. It is combines reliability, security and speed. Find out more at https://flic.io.
Now you can configure what shall happen if someone presses (or long-click, or double-click) the Flic button.
In the Flic app, select Internet Request and then choose HTTP Post.
As URL you enter your SIGNL4 REST API URL including the team secret.
The Body is any JSON you would like to pass as alert notification.
And the Content Type is application-json (application/json).
This is it.
Now you can press the button and the SIGNL4 HTTP request is triggered. You will then receive the notification on your phone.
ALERT OPTIMIZATION SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.