Mobile alerting with tracking and escalation
Why SIGNL4
Qlik (formerly Blendr.io) is a SaaS integration platform that offers a complete integration toolkit to empower your customers, success management team and developers. With rapid and secure native integrations Qlik helps developers with time-consuming integration and maintenance tasks. Pairing this powerful platform with SIGNL4 can enhance your daily operations with an extension to your team wherever it is.
How it Works
SIGNL4 is available as a native Integration in Qlik. All you need to link Qlik to SIGNL4 is the SIGNL4 Integration that you can easily insert into your Qlik whenever you need yo alert your team.
Benefits and Value-Add
- Service engineers alerted via mobile push, text and voice
- Integration with SIGNL4 via webhook or email (SMTP)
- Staff can acknowledge and take ownership for critical events that occur
- Alerts are escalated in case of no response
- Communicate within an alert to address a particular problem
- Tracking and visibility of problem solutions
- Integrated on-call duty planning
- Alert on critical IoT device states
- Two-way integration to interact or set the device state
Scenarios
- Workflow automation
- DevOps
- IT operations
- Service Management
- IoT
- IT, Manufacturing, Utility, Oil and Gas, Agriculture, etc.
Integration Type
- Agentless, no-code integration
Alerts are sent to SIGNL4
Event categorization, routing and automated delivery based on availability, duty schedules, etc.
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
Ready for a free 30-days trial?
HOW TO INTEGRATE
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.
In the picture below we send ticket information from Qlik to SIGNL4.
Prerequisites
A SIGNL4 (https://www.signl4.com) account
A Qlik (https://www.qlik.com/us/) account
In your Qlik you can just insert the native SIGNL4 Integration whenever you wish to send notifications to your SIGNL4 team. You just need to configure your SIGNL4 team-secret. Start the Qlik and when the SIGNL4 integration is executed, an alarm will be sent to your SIGNL4 team. You can find a sample in GitHub: https://github.com/signl4/signl4-integration-blendr-io
Tips & Tricks
Alert Optimization
SIGNL4 can further increase the visibility of alerts through its Signals and Services categories. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert. You can also augment ticket alerts with maps or change the subject or message to a more comprehensible content.
Alert categories in SIGNL4 also allow to group ticket alerts and even to route those ticket notifications to your staff based on skills or other criteria. Screenshots show how to override text, colors and titles are triggered by keywords set within the mobile app.